REQUEST A QUOTE FORM
To get started fill out our Request a Quote form on our website for the product or service you are interested in. Please furnish us with as much detail as possible as this provides us with the necessary information in order to accurately prepare your quote. You will receive an email confirmation to the email address you provide to let you know your request has been received and is being processed. We will contact you if we have any questions about your project specs otherwise you will receive your quote as quickly as possible.
We will prepare a Proposal/Agreement for you detailing your project requirements, scope of work, costs and payment process. In order to begin your project, we must have this form returned to us signed by an authorized representative of your company along with your initial payment.
In order to begin your project, we require your initial payment which will secure your studio time. Your initial payment amount can be found on your Proposal/Agreement paperwork. We offer various payment options for your convenience: you can make an online payment on our website or mail your payment.
At this point you will have turned in everything necessary to begin production. You will receive your Welcome package and we will contact you to set up your Kickoff Meeting. Your Kickoff Meeting will be a 15 minute conference call to review the process, set dates, introduce our production software, go over payment terms and answer any questions you may have.
We will set up your project schedule from start to finish at the beginning of your project. Your Project Schedule is important as it identifies our production deadlines, due dates to provide work to you for your review, along with your due dates for payments and approvals/revisions. Please review your schedule and let us know immediately of any conflicts on the schedule. Your project schedule can be located in the “Events” (Calendar) section of Basecamp. We ask that you make a note on your calendar of your due dates. It is very important for you to respond with your feedback on approvals/revisions as quickly as possible in order to keep the project on schedule. We will do our best to meet our deadlines, however, occasionally we run into unforeseen difficulties which may cause a small adjustment in the schedule. We will notify you as soon as possible if such a situation arises and the calendar will be updated accordingly.
Our skilled professional designers work hard crafting a unique design paying close attention to every little detail. We begin with preliminary sketches and then add detail throughout to create an amazing, polished final product. With our production software you can keep up with our progress and add your comments/feedback along the way. We will deliver proofs to you for your review at certain checkpoints during production to be sure we are all on the same page.
Once your designs are complete we will deliver final proofs to you in order to give you the opportunity to review your designs and provide your final approval.
SIGN APPROVAL FORM
Our Approval/Revision process is how you communicate with us during your project to guide us in the the right direction toward your final masterpiece. You are required to sign an approval form accepting your designs before final delivery. You are allowed the allotted number of revisions detailed on your Proposal/Agreement. Once you have maxed out your allotted revisions for your project, you can purchase more revisions at our hourly rate if needed.
SUBMIT FINAL PAYMENT
The final payment will be due in order to complete your project. Your final payment amount can be found on your Proposal/Agreement paperwork. We offer various payment options for your convenience: you can make an online payment on our website or mail your payment.
DOWNLOAD FINAL FILES
Once we have received your final approval and payment we will prepare your final files for delivery or launch. Be sure to download your files promptly and make yourself a backup copy.